Published at Friday, September 06th, 2019 - 20:46:00 PM. Resume. By Harrietta Prevost.
Worked with the Accounting Department to successfully develop a more cost effective and time saving Medical and Dental Premium Reconciliation process; this allowed the process to move independently to the Human Resources Department. Independently and accurately identified and reconciled billing discrepancies by utilizing eligibility reports run in People Soft in order to remit correct payment. Corrected eligibility errors through vendor contact and eligibility file maintenance to sustain employee coverage. Paid monthly premiums and administrative fees to all medical, dental and FSA plans in a timely manner. Acted as key contact regarding the FSA program; answered employee questions and maintained and transmitted eligibility and contribution files. Quickly resolved escalated employee benefits issues that were received in the company’s Benefits call-center. Conducted New Hire Benefits Orientations to ensure employees a thorough understanding of their benefits choices. Participated in special projects such as Open Enrollment, Benefits Fairs, and Wellness Seminars.
Coordinated and administered the company’s benefits program which included health and dental insurance, life and disability, and 401K plans for approximately 1,200 employees. Liaison with insurance brokers to bid out plans annually and make changes that meet the company’s and employees’ needs. Communicated all benefit plans at new hire orientation meetings, annual open enrollment. Visited approximately 40 branches in the state of Florida to educate employees on details of plan. Contact for employee grievances and vendor communication. Maintained all employee and vendor records on file and updated financial system (Great Plains) accordingly. Reconciled, approved and coded all benefits-related invoices for payments and general ledger postings. Assisted in the preparation of Form 5500 related to 401k and health insurance plans. Assisted with year-end benefits audit.
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