By Lavern Lenoir. Resume. Published at Wednesday, August 14th, 2019 - 02:20:33 AM.
Conduct new hire orientations relating to policy and procedures, employee benefits. Coordinate and conduct annual and quarterly benefits enrollments for corporate and out of state offices for 600+ employees locally and nationally. Research and create benefits incentive programs for employees. Track and process requests for disability, family medical leaves, return to work determinations and No Fault Insurance claims. File and track Worker’s Compensation claims with carrier and OSHA reporting. Conduct exit interviews and assist in employee terminations including COBRA compliance and documentation. Process interstate and out of state unemployment claims.
Health and Benefits Administrator, Provided leadership for the Credit unions wellness initiatives particularly the administration of benefit programs. Facilitated FMLA, Workers Compensation and Disability Leave Programs. Resolved employee issues and questions regarding benefits in a timely and accurate manner. Introduced all benefit plans to new employees during benefit orientation. Managed all insurance vendor and broker relationships. HR Generalist/benefits Administrator, Processed 30 employees actively on a leave per month. Established and implemented a company leave policy for employees not eligible for FMLA. Researched maternity/paternity paid leave options and proposed to senior leadership. Improved awareness of 403b retirement plan offerings increasing participation by 30%. Increased new hire benefit enrollment to 95%.
Managed all aspects of group benefit programs to include medical, dental, vision, life, 401k, Cobra, FMLA, LOA and payroll processing covering four states and 800+ employees. Handled Annual and Special Enrollment periods to include additions, terminations and changes. In charge of invoice reconciliation, vendor and broker relationships. Worked closely with broker to ensure compliance with Health Care Reform mandates. Worked with Employment Risk Services regarding work related injuries and processes. In charge of recruitment and retention for all franchises. Handled interview process, drug screening, new hire orientation, background and credit checks.
Administer all aspects of over 500 employees’ 401(k) accounts with over $60 million in assets. Provide excellent customer service, process distribution and loan paperwork, and communicate with 401(k) vendors. Responsible for servicing client sponsored 401(k) Plans including uploading contributions on the various provider websites. Work with Financial Educators and Insurance Agents to help prepare proposals for potential clients, implement new accounts, schedule appointments and track commissions. Coordinate employees’ voluntary benefits including determining their interests and working with vendors to implement policies. Work daily with Microsoft Word, Excel, Outlook and CRM.
Benefits Administrator (contractor), Prepared and maintained new hire binders/folders and other employee benefit communications, including the benefits newsletters and the HR SharePoint sites. Assisted employees with benefits enrollment forms; ensured all required information was supplied and forms are complete. Assisted with the annual benefits open enrollment process. Completed data entry of new hires, terms and benefits information in HRIS system on a daily/weekly basis. Created and maintain I-9 files, employee files and benefits files. Prepared termination letters and terminated employees from appropriate benefits. Monitored COBRA reporting, adjusting enrollment records as needed. Monitor and track completion of the Code of Ethics, Employee Handbook and Anti-Harassment Policy. Managed and processed tuition reimbursement requests. Compiled data and materials for the annual 401(k) audits.
Administered benefits for seven thousand staff and billable employees of company. Extracted info from specialized reports via Excel and ADP systems to prep carrier payments. Assisted participants with enrollment, benefit, and payroll deduction related questions as needed via phone and/or email. Retrieved from and/or sent info to multiple carriers regarding enrollment for benefits. Developed, maintained, and updated procedures for reports processing and other activity.
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