By Katriane Blanchet. Resume. Published at Wednesday, August 07th, 2019 - 01:56:06 AM.
Coordinated medical, dental, and life insurance company invoicing; acted as liaison between employees and associated vendors. Processed new employment and terminations while administering COBRA, worker’s compensation claims, and first aid billing. Assisted with research and implementation of insurance carrier change. Administer eligibility of health and welfare benefits for United Airlines and Century Link. Researched and created tools to provide fellow colleges quick reference materials to assist their customers and clients. Played key role in the implementation of merging United Airlines and Continental Airlines Benefits (2012). Assist participants with their Pension and 401 (k).
Conduct new hire orientations relating to policy and procedures, employee benefits. Coordinate and conduct annual and quarterly benefits enrollments for corporate and out of state offices for 600+ employees locally and nationally. Research and create benefits incentive programs for employees. Track and process requests for disability, family medical leaves, return to work determinations and No Fault Insurance claims. File and track Worker’s Compensation claims with carrier and OSHA reporting. Conduct exit interviews and assist in employee terminations including COBRA compliance and documentation. Process interstate and out of state unemployment claims.
Administered and explained benefits to more than 1,100 employees; served as liaison between employees and insurance carriers to resolve issues or concerns regarding plan administration. Directly involved in the selection process of insurance plans to keep competitive and offer the best plans to employees. Responsible for EAP, FML and COBRA administration. Processed and maintained billing invoices for all benefits, including medical, dental, life, EAP, STD, LTD and all optional plans. Processed life and disability insurance claims; communicated with insurance company and beneficiaries. Responsible for employee medical files with regard to FML, Disability and Life Insurance. Administered Profit Sharing and Pension plans; distributed annual statements for both. Coordinated benefits orientation for new employees, and processed all enrollments, changes and terminations. Assisted with employee recognition programs.
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors. Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C. Identified and corrected errors in premium payment system to ensure health insurance coverage for members. Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
Human Resources Generalist/ Benefits Administrator, Reports to the Chief Financial Officer; overseeing all HR department functions, including: Organizational development, event planning, staffing, benefits administration, employee relations, performance management and investigations. Oversee ergonomic concerns, workers compensation, unemployment claims, and employee separations. Maintaining accurate and consistent documentation. Developed new hire orientation program; including a revised employee handbook, ensuring consistency and minimizing exposure to liability. Saved $26k with detailed auditing of monthly Blue Shield billing. Created IIPP/Safety Manual, initiated and facilitated a safety committee conforming to Cal OSHA standards. Created and planned events from conception to completion: developing program content, budget, managing on-site logistics; including transportation, accommodations, meals, guest speakers and team building activities. Analyzed benefit plans; negotiating a reduction of 12%. Reduced medical premiums by 21%; transitioning eligible employees to Medicare plans.
Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.
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