By Slanie Riou. Resume. Published at Saturday, August 17th, 2019 - 07:05:37 AM.
Worked with the Accounting Department to successfully develop a more cost effective and time saving Medical and Dental Premium Reconciliation process; this allowed the process to move independently to the Human Resources Department. Independently and accurately identified and reconciled billing discrepancies by utilizing eligibility reports run in People Soft in order to remit correct payment. Corrected eligibility errors through vendor contact and eligibility file maintenance to sustain employee coverage. Paid monthly premiums and administrative fees to all medical, dental and FSA plans in a timely manner. Acted as key contact regarding the FSA program; answered employee questions and maintained and transmitted eligibility and contribution files. Quickly resolved escalated employee benefits issues that were received in the company’s Benefits call-center. Conducted New Hire Benefits Orientations to ensure employees a thorough understanding of their benefits choices. Participated in special projects such as Open Enrollment, Benefits Fairs, and Wellness Seminars.
Risk Associate Ii/benefits Administrator, Assisted in the administration of Open Enrollment, which included educating and assisting employees. Served as the Employee Self Service Administrator for online enrollment instruction and education. Investigated and resolved claims and eligibility issues for members and qualified dependents. Maintained and processed benefit updates as needed for new hires, life status changes and terminations to ensure accurate monthly eligibility file transfers were transmitted to vendors. Performed bi-weekly payroll auditing, managed deferred compensation loans and payoffs. Scheduled employees and retirees for wellness programs and other benefit events.
Benefits Administrator, Assisted with the daily administration of all benefits, as well as special projects in the Human Resources department. Communicated and assisted all new hires with benefits and 401(k) enrollment. Assisted the Benefits Manager with creating and implementing all communication campaigns. Resolved all issues related to the benefits function, including but not limited to health insurance, 401(k), worker’s compensation, leaves of absence, and accounting-related responsibilities. Planned, coordinated and provided on-site support for all travel, activities and meeting planning for the annual Office Coordinator meeting, held at the Ponte Vedra Inn & Club and Crown Plaza in 2007 and again in 2008, saving $20, 000 while maintaining the integrity of the conference. Provided general administrative support and record keeping.
Human Resources Assistant/benefits Administrator-temporary, Benefits Administrator for 215 employees. Paid and reconciled all HR related bills in a timely manner. Completed Worker’s Compensation, Unemployment, Corrective Action and Termination paperwork. Worked with HR Manager on day-to-day employee relations issues and company policy. Led new hire orientation and company Safety Training courses; maintained training progress. Attended weekly Supervisor meetings to enhance my involvement. Monthly billing and reconciliation of employee contributions and company payments. Development of policies and procedures for the administration of benefit plans, to include monthly billing and reconciliation for finance. Create monthly reports summarizing Voluntary benefit activity. Perform research and analysis for monthly benefit’s audit reports utilizing Excel graphs and charts for department use. Administration of 15,000+ employees; Voluntary benefit plans, enrollment and eligibility. Maintain employee enrollment information in Lawson Application database and AON. Prepare and send correspondence regarding employee eligibility.
Day to day administration of health insurance plan for over 3700 employees worldwide. Acted as liaison between employees and health insurance provider. Created system to reconcile invoices and process check requests for timely and accurate payments. Coordinated first-ever Open Enrollment. Enrolled employees in Pension Plan. Analyzed 401(k) plan annually, then provided results to plan administrator and department head. Created Training Guide for Benefits Department; updated benefits forms. Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
Payroll Specialist and Benefits Administrator, Promoted from Payroll and Benefits Specialist to current position after 2 years. Managed multi-state semi-monthly payrolls for four companies using Paycheck. Coordinated with CFO to implement the transition from one company to a combination of four non-profit and for-profit entities, each with its own payroll and benefits plan. Administered all benefits (Health, Dental, Life, 401(k), 125 Plan, COBRA, FSA, Disability and Unemployment) to ensure consistency and audit-readiness. Liaison between employees and insurance companies to resolve issues. Collaborated with Executive Management to negotiate a new benefits package which resulted in a 5% savings and a 90% employee satisfaction rate.
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