By Pensee Barre. Resume. Published at Friday, September 13th, 2019 - 06:53:05 AM.
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors. Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C. Identified and corrected errors in premium payment system to ensure health insurance coverage for members. Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
Benefits Administrator, Performed a variety of routine and complex administrative duties for over 500 employees to administer the agency benefit programs which includes Medical, Dental, Vision, Flex 125 Plan, Life, Disability Insurance and Retirement Plans. Administered benefit plans, audit and reconciled vendors invoices and payments for all plans, oversees employee eligibility, and wrote communication to participants and vendors. Assisted all employees with issues and concerns regarding their benefits package, troubleshoot problems and serve as interface between employee and vendor. Conducted New-Hire Orientation, Benefits Orientation, and Annual Open Enrollment including specific events, contests, prizes and marketing. Interprets human resources policies and procedures with regards to benefits, and assist with development of benefits policies. Administered the 403b and 457 retirement plan.
generalist, Managed and coordinated corporate benefit plans, reviewed new enrolls and resolved claims. Supervised the Human Resources Clerk and managed insurance inventory for over 50 offices. Coordinated open enrollment and instituted a new benefit plan based on a survey. Interpreted company policies and procedures and resolved employee issues. Responsible for the administration of Health, Life, Disability, Flexible Spending Accounts and Cobra programs for temporary, staff, and PEO clients. Reconciles the weekly benefits deduction register for invoicing clients. Coordinates with payroll to maintain electronic enrollment for temporary employees. Manages the COBRA process to ensure that documents are provided, premiums collected and accurately posted to Lotus system. Runs ACA census and data reports for clients to determine benefits eligibility. Provides administrative support during the annual open enrollment process.
Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.
Administered all group health plan coverage in a corporate North American service center environment. Processed all new employee enrollments and mid-year changes. Addressed any benefits-related employee issues and questions, both through direct phone calls and service center tickets as a Tier 2 resource. Processed monthly life insurance invoicing and internal re invoicing for benefit plans. Participated in the implementation of a new benefits implementation system, providing raw data necessary for system development and auditing throughout the implementation process.
Benefits Administrator, Assisted with the daily administration of all benefits, as well as special projects in the Human Resources department. Communicated and assisted all new hires with benefits and 401(k) enrollment. Assisted the Benefits Manager with creating and implementing all communication campaigns. Resolved all issues related to the benefits function, including but not limited to health insurance, 401(k), worker’s compensation, leaves of absence, and accounting-related responsibilities. Planned, coordinated and provided on-site support for all travel, activities and meeting planning for the annual Office Coordinator meeting, held at the Ponte Vedra Inn & Club and Crown Plaza in 2007 and again in 2008, saving $20, 000 while maintaining the integrity of the conference. Provided general administrative support and record keeping.
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