By Tiffanie Roussel. Resume. Published at Tuesday, September 10th, 2019 - 04:32:36 AM.
Corporate liaison for insurance brokers and vendors. Point of contact for employees regarding all benefits matters. Plan, direct and implement benefit activities and related processes including open enrollment, FSA, medical, dental, vision and life insurance plans. Conduct benefits orientation for newly hired employees. Coordinate all benefits deductions with payroll. Oversees the preparation of reports and benefit statements according to State and Federal compliance requirements; gathers data and prepares annual benefit statements, IRS and other reports for employees, administrative and regulatory requirements. Administer COBRA plan and the 403B retirement plan for 1200 participants.
Human Resources Assistant/benefits Administrator-temporary, Benefits Administrator for 215 employees. Paid and reconciled all HR related bills in a timely manner. Completed Worker’s Compensation, Unemployment, Corrective Action and Termination paperwork. Worked with HR Manager on day-to-day employee relations issues and company policy. Led new hire orientation and company Safety Training courses; maintained training progress. Attended weekly Supervisor meetings to enhance my involvement. Monthly billing and reconciliation of employee contributions and company payments. Development of policies and procedures for the administration of benefit plans, to include monthly billing and reconciliation for finance. Create monthly reports summarizing Voluntary benefit activity. Perform research and analysis for monthly benefit’s audit reports utilizing Excel graphs and charts for department use. Administration of 15,000+ employees; Voluntary benefit plans, enrollment and eligibility. Maintain employee enrollment information in Lawson Application database and AON. Prepare and send correspondence regarding employee eligibility.
Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Updated and maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Keyed and processed hard copy medical, dental, and prescription claims based on set contract rates and pricing. Completed enrollment process through receiving and verifying enrollment forms, received dependent documentation; processed QMSO cases.
Payroll Specialist and Benefits Administrator, Promoted from Payroll and Benefits Specialist to current position after 2 years. Managed multi-state semi-monthly payrolls for four companies using Paycheck. Coordinated with CFO to implement the transition from one company to a combination of four non-profit and for-profit entities, each with its own payroll and benefits plan. Administered all benefits (Health, Dental, Life, 401(k), 125 Plan, COBRA, FSA, Disability and Unemployment) to ensure consistency and audit-readiness. Liaison between employees and insurance companies to resolve issues. Collaborated with Executive Management to negotiate a new benefits package which resulted in a 5% savings and a 90% employee satisfaction rate.
Day to day administration of health insurance plan for over 3700 employees worldwide. Acted as liaison between employees and health insurance provider. Created system to reconcile invoices and process check requests for timely and accurate payments. Coordinated first-ever Open Enrollment. Enrolled employees in Pension Plan. Analyzed 401(k) plan annually, then provided results to plan administrator and department head. Created Training Guide for Benefits Department; updated benefits forms. Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
Assisted employees in resolving escalated or complex Health & Welfare claims or issues. Resolved benefit eligibility and enrollment issues. Identified weaknesses in current benefit delivery system and recommend cost-effective improvements. Responsible for payment for health and welfare invoices. Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley. Monitored plan usage and recommend cost-effective changes as needed.
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