By Madeline Gautier. Resume. Published at Sunday, August 18th, 2019 - 07:30:50 AM.
Plan administrator for 401(k) plans, pension plans, and health and welfare benefits. Processed estimates and commencements of pension plans. Processed withdrawals, loans, and distributions for 401(k) plans. Followed up on any outstanding issues to ensure they were resolved. Applied and communicated conceptual elements of health benefits, defined benefits and defined contributions to participants. Benefits Administrator, Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Processed New Hire packages and QMSO cases. Conducted follow up on Subrogation cases. Acted as office receptionist, greeting vendors, member, and clients; handled deliveries.
Administer all aspects of over 500 employees’ 401(k) accounts with over $60 million in assets. Provide excellent customer service, process distribution and loan paperwork, and communicate with 401(k) vendors. Responsible for servicing client sponsored 401(k) Plans including uploading contributions on the various provider websites. Work with Financial Educators and Insurance Agents to help prepare proposals for potential clients, implement new accounts, schedule appointments and track commissions. Coordinate employees’ voluntary benefits including determining their interests and working with vendors to implement policies. Work daily with Microsoft Word, Excel, Outlook and CRM.
Accounting, Payroll, & Benefits Administrator, Meticulously and skillfully managed daily accounts payable, accounts receivable, payroll, and Human Resource functions. Redesigned and implemented a successful disaster recovery plan system, resulting in a smooth payroll execution during debilitating situations. Sole Human Resource Representative for a fast growing organization, resulting in primary interface with employees, family members, Parent Company, outside payroll and 401k administrator. Maintained personnel payroll and 401K plan for 70+ employees with strict confidentiality and accuracy. Served as a financial resource person to fulfill accounting requirements to appropriate personnel. Successfully obtained a NJ State Grant for training, resulting in employee education programs. Worked with OFCCP (Office of Federal Contract Compliance Programs) affirmative action plan.
Day to day administration of health insurance plan for over 3700 employees worldwide. Acted as liaison between employees and health insurance provider. Created system to reconcile invoices and process check requests for timely and accurate payments. Coordinated first-ever Open Enrollment. Enrolled employees in Pension Plan. Analyzed 401(k) plan annually, then provided results to plan administrator and department head. Created Training Guide for Benefits Department; updated benefits forms. Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
Assisted in the implementation of global offshore team and new defined benefit clients. Processed and reviewed retirement calculation paperwork in addition to providing training for customer service representatives and case management. Performed trustee processing of new retiree payments, change of address and death processing. Prepared confirmation letters, reissue pension checks, and input Medicare cases. Researched retiree pension files and provide verification of pension for retirees. Revised pension information as needed and reconciles annual pension payments. Create documentation for the global offshore team to follow and complete daily processes.
Handled daily administration of employee benefit: medical, dental, vision, life, AD&D, STD, LTD, worker’s compensation, flexible spending accounts and 401(k), as well as the tuition reimbursement and transportation benefit programs. Created and/or maintained databases to track employee leaves—workers’ compensation, disability, FMLA, ADA, etc. Entered and tracked data in HRIS system – Deltek GCS Premier and Cost point. Prepared and audited monthly premium statements for payment for all health & welfare benefit plans.
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