Published at Friday, September 06th, 2019 - 21:06:32 PM. Resume. By Bernadea Perez.
Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.
Senior Benefits Administrator, Educated colleagues during New Employee Orientation on Health and Welfare benefits. Administered and communicated colleague benefits which include major Medical, Dental, Vision, STD/LTD and 401K. Participated in implementation of company wide initiative which focused on colleague health self-improvement (Anticipated Annual Colleague enrollment was 30%; Actual enrollment: 70%). Provided benefit training/assistance to 25 field HR Directors and Program Directors. Analyzed benefit data and identified trends pertaining to colleague inquiries and/or concerns. Collected, logged and resolved data issues to increase efficiency and offer training opportunities. Participated with integrations of multiple benefit programs following mergers and acquisitions.
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