Published at Friday, September 06th, 2019 - 20:57:22 PM. Resume. By Bernadea Perez.
Coordinated leaves of absence and workers compensation. Worked closely with UNUM and CHUB group insurance to assist in determining the approval for team members. Managed salary approval process. Communicated and interpreted policies and procedures to determine the employees needs such as workers compensation and short term disability. Coordinated and monitored each pay period ensuring the employees were paid correctly. Pay issues were resolved by the next pay period crating less stress for the employee while they were home sick. Communicated to mangers FMLA procedures, and submitted hours to payroll for employees returning to work in a timely manner. Advised managers of temporary staffing opportunities, resulting in a more efficient work flow and less stress for the manager. Communicated other avenues that are available to employees to help with issue at home or at work which helped the employee balance their home and work life.
Assisted employees in resolving escalated or complex Health & Welfare claims or issues. Resolved benefit eligibility and enrollment issues. Identified weaknesses in current benefit delivery system and recommend cost-effective improvements. Responsible for payment for health and welfare invoices. Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley. Monitored plan usage and recommend cost-effective changes as needed.
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