By Fabienne Huet. Resume. Published at Sunday, August 18th, 2019 - 04:00:39 AM.
Administer all aspects of over 500 employees’ 401(k) accounts with over $60 million in assets. Provide excellent customer service, process distribution and loan paperwork, and communicate with 401(k) vendors. Responsible for servicing client sponsored 401(k) Plans including uploading contributions on the various provider websites. Work with Financial Educators and Insurance Agents to help prepare proposals for potential clients, implement new accounts, schedule appointments and track commissions. Coordinate employees’ voluntary benefits including determining their interests and working with vendors to implement policies. Work daily with Microsoft Word, Excel, Outlook and CRM.
Benefits Administrator, Assisted with the daily administration of all benefits, as well as special projects in the Human Resources department. Communicated and assisted all new hires with benefits and 401(k) enrollment. Assisted the Benefits Manager with creating and implementing all communication campaigns. Resolved all issues related to the benefits function, including but not limited to health insurance, 401(k), worker’s compensation, leaves of absence, and accounting-related responsibilities. Planned, coordinated and provided on-site support for all travel, activities and meeting planning for the annual Office Coordinator meeting, held at the Ponte Vedra Inn & Club and Crown Plaza in 2007 and again in 2008, saving $20, 000 while maintaining the integrity of the conference. Provided general administrative support and record keeping.
Oversaw the outsourced relationship for managed disability and Family Medical Leave operations coordinating workflow with vendors, and collaborating with HR Business Partners nationwide. Managed escalated disability issues and appeals for union and non-union employees ensuring timely and compliant resolutions. Conducted analysis of data in health and welfare vendor’s system to ensure accuracy, conducts data comparisons between internal and external systems. Investigated, researched and responded to inquiries from participants on pension benefits, eligibility for pension survivor benefits and retiree medical and life insurance. Coordinated internal and external audit activity for pension plan. Partnered with third party vendor to validate and confirm final data for pension calculations. Established and executed the process to identify, notify and transition disabled employees to Medicare.
Corporate liaison for insurance brokers and vendors. Point of contact for employees regarding all benefits matters. Plan, direct and implement benefit activities and related processes including open enrollment, FSA, medical, dental, vision and life insurance plans. Conduct benefits orientation for newly hired employees. Coordinate all benefits deductions with payroll. Oversees the preparation of reports and benefit statements according to State and Federal compliance requirements; gathers data and prepares annual benefit statements, IRS and other reports for employees, administrative and regulatory requirements. Administer COBRA plan and the 403B retirement plan for 1200 participants.
Health and Benefits Administrator, Provided leadership for the Credit unions wellness initiatives particularly the administration of benefit programs. Facilitated FMLA, Workers Compensation and Disability Leave Programs. Resolved employee issues and questions regarding benefits in a timely and accurate manner. Introduced all benefit plans to new employees during benefit orientation. Managed all insurance vendor and broker relationships. HR Generalist/benefits Administrator, Processed 30 employees actively on a leave per month. Established and implemented a company leave policy for employees not eligible for FMLA. Researched maternity/paternity paid leave options and proposed to senior leadership. Improved awareness of 403b retirement plan offerings increasing participation by 30%. Increased new hire benefit enrollment to 95%.
Risk Associate Ii/benefits Administrator, Assisted in the administration of Open Enrollment, which included educating and assisting employees. Served as the Employee Self Service Administrator for online enrollment instruction and education. Investigated and resolved claims and eligibility issues for members and qualified dependents. Maintained and processed benefit updates as needed for new hires, life status changes and terminations to ensure accurate monthly eligibility file transfers were transmitted to vendors. Performed bi-weekly payroll auditing, managed deferred compensation loans and payoffs. Scheduled employees and retirees for wellness programs and other benefit events.
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