By Phillipa Antoine. Resume. Published at Friday, September 13th, 2019 - 05:35:09 AM.
Administered and explained benefits to more than 1,100 employees; served as liaison between employees and insurance carriers to resolve issues or concerns regarding plan administration. Directly involved in the selection process of insurance plans to keep competitive and offer the best plans to employees. Responsible for EAP, FML and COBRA administration. Processed and maintained billing invoices for all benefits, including medical, dental, life, EAP, STD, LTD and all optional plans. Processed life and disability insurance claims; communicated with insurance company and beneficiaries. Responsible for employee medical files with regard to FML, Disability and Life Insurance. Administered Profit Sharing and Pension plans; distributed annual statements for both. Coordinated benefits orientation for new employees, and processed all enrollments, changes and terminations. Assisted with employee recognition programs.
Handled daily administration of employee benefit: medical, dental, vision, life, AD&D, STD, LTD, worker’s compensation, flexible spending accounts and 401(k), as well as the tuition reimbursement and transportation benefit programs. Created and/or maintained databases to track employee leaves—workers’ compensation, disability, FMLA, ADA, etc. Entered and tracked data in HRIS system – Deltek GCS Premier and Cost point. Prepared and audited monthly premium statements for payment for all health & welfare benefit plans.
Responsible for Benefits Administration for over 300 employees within four U.S. locations. Interacts with and advises employees on a range of individual benefits to include 401(k), health/dental insurance, COBRA eligibility, flexible spending accounts, FMLA and other associated benefits. Coordinates implementation of annual open enrollment programs for employees and assists with benefit negotiations with all vendors. Reviews and processes individual benefits applications and related documentation. Implemented Wellness Program within the firm which became the first law firm in RI to participate in the Governor’s Wellness Program, winning numerous awards. Introduced Employee Assistance Program and College Bound Fund Program. Processes and submits Affirmative Action Plan and EEO Report.
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors. Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C. Identified and corrected errors in premium payment system to ensure health insurance coverage for members. Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
Administered benefits for seven thousand staff and billable employees of company. Extracted info from specialized reports via Excel and ADP systems to prep carrier payments. Assisted participants with enrollment, benefit, and payroll deduction related questions as needed via phone and/or email. Retrieved from and/or sent info to multiple carriers regarding enrollment for benefits. Developed, maintained, and updated procedures for reports processing and other activity.
Human Resources Benefits Administrator , Lead all aspects of administration for medical, dental, vision, short term disability (STD), long term disability (LTD), transportation and parking reimbursement, flexible spending account (FSA), 401k pension plan, basic life insurance as supplemental life insurance. Acclimated newly hired employees on the benefits structure regarding health and welfare benefits. Coordinated the termination process and provided cobra packages to termed employees. Researched and resolved escalated benefits and payroll issues in a timely manner. Processed batch payroll adjustments to employee paychecks on weekly and bi-weekly basis. Maintained a high level of confidentiality.
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