By Pansy Bonnet. Resume. Published at Sunday, August 18th, 2019 - 01:33:30 AM.
Health and Benefits Administrator, Provided leadership for the Credit unions wellness initiatives particularly the administration of benefit programs. Facilitated FMLA, Workers Compensation and Disability Leave Programs. Resolved employee issues and questions regarding benefits in a timely and accurate manner. Introduced all benefit plans to new employees during benefit orientation. Managed all insurance vendor and broker relationships. HR Generalist/benefits Administrator, Processed 30 employees actively on a leave per month. Established and implemented a company leave policy for employees not eligible for FMLA. Researched maternity/paternity paid leave options and proposed to senior leadership. Improved awareness of 403b retirement plan offerings increasing participation by 30%. Increased new hire benefit enrollment to 95%.
Systems Specialist, Directed benefits conversion projects for 14 new acquisitions. Handled asset mergers, totaling $16M for 1900 new participants. Identified and corrected implementation errors by vendor specialists. Integrated new acquisition Personnel into Benefits procedures. Coordinated outsourcing project of $30M in-house pension funds to Mass Mutual. Coordinated projects to implement Investment Committee decisions. Participated in RFP process for pension provider. Benefits Administrator, Administered the comprehensive billing and processing of web transactions of various employee benefit plans such as health, life, and disability insurance plans and 401k. Prepared and assisted with coordination of trade show booth for HR department including design and logistics. Researched companies for marketing products to further market HR services. Prepared and audits monthly plan billings, which include calculation, input, posting and invoicing. Maintained vendor relationships to report billing/enrollment discrepancies.
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors. Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C. Identified and corrected errors in premium payment system to ensure health insurance coverage for members. Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
Human Resources Benefits Administrator , Lead all aspects of administration for medical, dental, vision, short term disability (STD), long term disability (LTD), transportation and parking reimbursement, flexible spending account (FSA), 401k pension plan, basic life insurance as supplemental life insurance. Acclimated newly hired employees on the benefits structure regarding health and welfare benefits. Coordinated the termination process and provided cobra packages to termed employees. Researched and resolved escalated benefits and payroll issues in a timely manner. Processed batch payroll adjustments to employee paychecks on weekly and bi-weekly basis. Maintained a high level of confidentiality.
Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.
Handled daily administration of employee benefit: medical, dental, vision, life, AD&D, STD, LTD, worker’s compensation, flexible spending accounts and 401(k), as well as the tuition reimbursement and transportation benefit programs. Created and/or maintained databases to track employee leaves—workers’ compensation, disability, FMLA, ADA, etc. Entered and tracked data in HRIS system – Deltek GCS Premier and Cost point. Prepared and audited monthly premium statements for payment for all health & welfare benefit plans.
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