By Gallia Simon. Resume. Published at Tuesday, August 13th, 2019 - 05:18:43 AM.
Facilitated retirement processes for 9000+ members throughout the Southern California and Southern Nevada areas. Educated members regarding procedures and offered post-retirement job counseling. Collaborated with Central Pension Fund office in Washington, D.C., to coordinate pension benefits nationwide. Resolved health and benefits issues by effectively liaising with vendors. Expedited resolution of pension issues by building and leveraging a strong business relationships with the Central Pension Fund’s office in Washington, D.C. Identified and corrected errors in premium payment system to ensure health insurance coverage for members. Eased process for next of kin of deceased members seeking information regarding death benefits and life insurance.
Researched and provide answers to intermediate questions from client base to mitigate risk and eliminate errors. Researched and resolved benefit issues while maintaining a teamwork environment. Worked with other departments to develop administrative and business procedures to incorporate changes and requirements to benefits, also communicated changes to all employees, excellent customer service skills. Maintained all benefit and employee data in multiple corporate databases for over 3,500 benefited employees. Managed all aspects of leave of absence, FMLA and CFRA.
Handled daily administration of employee benefit: medical, dental, vision, life, AD&D, STD, LTD, worker’s compensation, flexible spending accounts and 401(k), as well as the tuition reimbursement and transportation benefit programs. Created and/or maintained databases to track employee leaves—workers’ compensation, disability, FMLA, ADA, etc. Entered and tracked data in HRIS system – Deltek GCS Premier and Cost point. Prepared and audited monthly premium statements for payment for all health & welfare benefit plans.
Day to day administration of health insurance plan for over 3700 employees worldwide. Acted as liaison between employees and health insurance provider. Created system to reconcile invoices and process check requests for timely and accurate payments. Coordinated first-ever Open Enrollment. Enrolled employees in Pension Plan. Analyzed 401(k) plan annually, then provided results to plan administrator and department head. Created Training Guide for Benefits Department; updated benefits forms. Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
Human Resources Benefits Administrator, Coordinated and managed all aspects of employee benefits for approximately 265 employees. Coordinated and managed all aspects of annual open enrollments for all benefits such as medical, flexible spending (medical/dependent care) profit sharing plans and stock purchase plans. Managed all aspects of employee Family Medical Leave. Conducted investigations of alternative fringe benefit plans. Acted as liaison between insurance companies and employees. Assisted in consolidation 2 companies benefit plans.
Benefits Administrator, Performed a variety of routine and complex administrative duties for over 500 employees to administer the agency benefit programs which includes Medical, Dental, Vision, Flex 125 Plan, Life, Disability Insurance and Retirement Plans. Administered benefit plans, audit and reconciled vendors invoices and payments for all plans, oversees employee eligibility, and wrote communication to participants and vendors. Assisted all employees with issues and concerns regarding their benefits package, troubleshoot problems and serve as interface between employee and vendor. Conducted New-Hire Orientation, Benefits Orientation, and Annual Open Enrollment including specific events, contests, prizes and marketing. Interprets human resources policies and procedures with regards to benefits, and assist with development of benefits policies. Administered the 403b and 457 retirement plan.
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