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Mental Health Case Manager Resume

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By Denisha Lemaitre. Resume. Published at Tuesday, August 13th, 2019 - 07:58:28 AM.

Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.

Responsible for administering a case load of 35 401(k) retirement plans. Developed and maintained an ongoing relationship with clients through strategic client contacts. Ensured record-keeping is completed accurately and timely. Resolved processing issues and keep clients informed of progress towards resolution. Reported to the Director of Daily Valuations. Prepared quarterly/annual valuations, including calculations of annual employer contributions. Performed nondiscriminatory and coverage testing. Prepared IRS 5500 forms, Reconciled assets and Trust Accounting. Processed contributions, loans, distributions, hardships and QRDO. Reviewed census, eligibility and vesting determination. Researched client inquiries.

Senior Benefits Administrator, Educated colleagues during New Employee Orientation on Health and Welfare benefits. Administered and communicated colleague benefits which include major Medical, Dental, Vision, STD/LTD and 401K. Participated in implementation of company wide initiative which focused on colleague health self-improvement (Anticipated Annual Colleague enrollment was 30%; Actual enrollment: 70%). Provided benefit training/assistance to 25 field HR Directors and Program Directors. Analyzed benefit data and identified trends pertaining to colleague inquiries and/or concerns. Collected, logged and resolved data issues to increase efficiency and offer training opportunities. Participated with integrations of multiple benefit programs following mergers and acquisitions.

Benefits Administrators oversee the systems of compensation and benefits for companies. Resumes for this position highlight such responsibilities as reviewing plan information for defined benefit plans and participant data to determine eligibility categories; assisting with special projects to correct and adjust benefit calculations; analyzing reconciliation reports, pension estimates, and automated calculations; and preparing automated benefit calculations. There are no formal education requirements for this position, though undergraduate degrees in human resources management or relevant areas do appear on example resumes in the field.

Responsible for Benefits Administration for over 300 employees within four U.S. locations. Interacts with and advises employees on a range of individual benefits to include 401(k), health/dental insurance, COBRA eligibility, flexible spending accounts, FMLA and other associated benefits. Coordinates implementation of annual open enrollment programs for employees and assists with benefit negotiations with all vendors. Reviews and processes individual benefits applications and related documentation. Implemented Wellness Program within the firm which became the first law firm in RI to participate in the Governor’s Wellness Program, winning numerous awards. Introduced Employee Assistance Program and College Bound Fund Program. Processes and submits Affirmative Action Plan and EEO Report.

Coordinated and administered the company’s benefits program which included health and dental insurance, life and disability, and 401K plans for approximately 1,200 employees. Liaison with insurance brokers to bid out plans annually and make changes that meet the company’s and employees’ needs. Communicated all benefit plans at new hire orientation meetings, annual open enrollment. Visited approximately 40 branches in the state of Florida to educate employees on details of plan. Contact for employee grievances and vendor communication. Maintained all employee and vendor records on file and updated financial system (Great Plains) accordingly. Reconciled, approved and coded all benefits-related invoices for payments and general ledger postings. Assisted in the preparation of Form 5500 related to 401k and health insurance plans. Assisted with year-end benefits audit.


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