By Robinette Blanc. Resume. Published at Tuesday, August 13th, 2019 - 06:24:53 AM.
Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.
Day to day administration of health insurance plan for over 3700 employees worldwide. Acted as liaison between employees and health insurance provider. Created system to reconcile invoices and process check requests for timely and accurate payments. Coordinated first-ever Open Enrollment. Enrolled employees in Pension Plan. Analyzed 401(k) plan annually, then provided results to plan administrator and department head. Created Training Guide for Benefits Department; updated benefits forms. Member of Tuition Reimbursement Committee, responsible for establishing guidelines and rolling out tuition reimbursement plan.
HR Payroll Benefits Administrator, Performed payroll processing and corrections for 300+ employees. Administrated distribution of benefits, such as medical insurance, 401k, and employee stock purchase program. Processed documents and represented the company at unemployment hearings and worker’s compensation claims. Responsible for new hire orientation sessions, Prepared numerous weekly reports on Excel. Conducted interviews with potential employees as needed. Attended Job Fairs and assisted recruiter. Improved payroll accuracy from 10% errors to less than 1%.
Sr. Benefits Administrator, Managed Comprehensive Benefit Plans for over 25,000 employees. 401(k) Plan Administrator managing assets of $60 million. Processed monthly billing invoices from our vendors. Worked with JD Edwards Accounting/HRIS software. Worked with Broker Consultant to manage $35 Million Dollar Self Insurance PPO Plan. Created an Electronic Virtual Filing/Retrieval system that eliminated the need for paper filing.
Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Updated and maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Keyed and processed hard copy medical, dental, and prescription claims based on set contract rates and pricing. Completed enrollment process through receiving and verifying enrollment forms, received dependent documentation; processed QMSO cases.
Assisted in the implementation of global offshore team and new defined benefit clients. Processed and reviewed retirement calculation paperwork in addition to providing training for customer service representatives and case management. Performed trustee processing of new retiree payments, change of address and death processing. Prepared confirmation letters, reissue pension checks, and input Medicare cases. Researched retiree pension files and provide verification of pension for retirees. Revised pension information as needed and reconciles annual pension payments. Create documentation for the global offshore team to follow and complete daily processes.
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