Published at Saturday, August 10th, 2019 - 19:27:45 PM. Resume. By Robinette Blanc.
Plan administrator for 401(k) plans, pension plans, and health and welfare benefits. Processed estimates and commencements of pension plans. Processed withdrawals, loans, and distributions for 401(k) plans. Followed up on any outstanding issues to ensure they were resolved. Applied and communicated conceptual elements of health benefits, defined benefits and defined contributions to participants. Benefits Administrator, Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Processed New Hire packages and QMSO cases. Conducted follow up on Subrogation cases. Acted as office receptionist, greeting vendors, member, and clients; handled deliveries.
Oversaw the outsourced relationship for managed disability and Family Medical Leave operations coordinating workflow with vendors, and collaborating with HR Business Partners nationwide. Managed escalated disability issues and appeals for union and non-union employees ensuring timely and compliant resolutions. Conducted analysis of data in health and welfare vendor’s system to ensure accuracy, conducts data comparisons between internal and external systems. Investigated, researched and responded to inquiries from participants on pension benefits, eligibility for pension survivor benefits and retiree medical and life insurance. Coordinated internal and external audit activity for pension plan. Partnered with third party vendor to validate and confirm final data for pension calculations. Established and executed the process to identify, notify and transition disabled employees to Medicare.
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