By Royale Monnier. Resume. Published at Sunday, August 18th, 2019 - 02:47:09 AM.
Coordinated medical, dental, and life insurance company invoicing; acted as liaison between employees and associated vendors. Processed new employment and terminations while administering COBRA, worker’s compensation claims, and first aid billing. Assisted with research and implementation of insurance carrier change. Administer eligibility of health and welfare benefits for United Airlines and Century Link. Researched and created tools to provide fellow colleges quick reference materials to assist their customers and clients. Played key role in the implementation of merging United Airlines and Continental Airlines Benefits (2012). Assist participants with their Pension and 401 (k).
Benefits Administrator, Assisted with the daily administration of all benefits, as well as special projects in the Human Resources department. Communicated and assisted all new hires with benefits and 401(k) enrollment. Assisted the Benefits Manager with creating and implementing all communication campaigns. Resolved all issues related to the benefits function, including but not limited to health insurance, 401(k), worker’s compensation, leaves of absence, and accounting-related responsibilities. Planned, coordinated and provided on-site support for all travel, activities and meeting planning for the annual Office Coordinator meeting, held at the Ponte Vedra Inn & Club and Crown Plaza in 2007 and again in 2008, saving $20, 000 while maintaining the integrity of the conference. Provided general administrative support and record keeping.
Human Resources Generalist/ Benefits Administrator, Reports to the Chief Financial Officer; overseeing all HR department functions, including: Organizational development, event planning, staffing, benefits administration, employee relations, performance management and investigations. Oversee ergonomic concerns, workers compensation, unemployment claims, and employee separations. Maintaining accurate and consistent documentation. Developed new hire orientation program; including a revised employee handbook, ensuring consistency and minimizing exposure to liability. Saved $26k with detailed auditing of monthly Blue Shield billing. Created IIPP/Safety Manual, initiated and facilitated a safety committee conforming to Cal OSHA standards. Created and planned events from conception to completion: developing program content, budget, managing on-site logistics; including transportation, accommodations, meals, guest speakers and team building activities. Analyzed benefit plans; negotiating a reduction of 12%. Reduced medical premiums by 21%; transitioning eligible employees to Medicare plans.
Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Updated and maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Keyed and processed hard copy medical, dental, and prescription claims based on set contract rates and pricing. Completed enrollment process through receiving and verifying enrollment forms, received dependent documentation; processed QMSO cases.
Sr. Benefits Administrator, Managed Comprehensive Benefit Plans for over 25,000 employees. 401(k) Plan Administrator managing assets of $60 million. Processed monthly billing invoices from our vendors. Worked with JD Edwards Accounting/HRIS software. Worked with Broker Consultant to manage $35 Million Dollar Self Insurance PPO Plan. Created an Electronic Virtual Filing/Retrieval system that eliminated the need for paper filing.
Assisted employees in resolving escalated or complex Health & Welfare claims or issues. Resolved benefit eligibility and enrollment issues. Identified weaknesses in current benefit delivery system and recommend cost-effective improvements. Responsible for payment for health and welfare invoices. Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley. Monitored plan usage and recommend cost-effective changes as needed.
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