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By Aubriana Gregoire. Resume. Published at Sunday, August 18th, 2019 - 00:18:42 AM.

generalist, Managed and coordinated corporate benefit plans, reviewed new enrolls and resolved claims. Supervised the Human Resources Clerk and managed insurance inventory for over 50 offices. Coordinated open enrollment and instituted a new benefit plan based on a survey. Interpreted company policies and procedures and resolved employee issues. Responsible for the administration of Health, Life, Disability, Flexible Spending Accounts and Cobra programs for temporary, staff, and PEO clients. Reconciles the weekly benefits deduction register for invoicing clients. Coordinates with payroll to maintain electronic enrollment for temporary employees. Manages the COBRA process to ensure that documents are provided, premiums collected and accurately posted to Lotus system. Runs ACA census and data reports for clients to determine benefits eligibility. Provides administrative support during the annual open enrollment process.

Plan administrator for 401(k) plans, pension plans, and health and welfare benefits. Processed estimates and commencements of pension plans. Processed withdrawals, loans, and distributions for 401(k) plans. Followed up on any outstanding issues to ensure they were resolved. Applied and communicated conceptual elements of health benefits, defined benefits and defined contributions to participants. Benefits Administrator, Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Processed New Hire packages and QMSO cases. Conducted follow up on Subrogation cases. Acted as office receptionist, greeting vendors, member, and clients; handled deliveries.

Accounting, Payroll, & Benefits Administrator, Meticulously and skillfully managed daily accounts payable, accounts receivable, payroll, and Human Resource functions. Redesigned and implemented a successful disaster recovery plan system, resulting in a smooth payroll execution during debilitating situations. Sole Human Resource Representative for a fast growing organization, resulting in primary interface with employees, family members, Parent Company, outside payroll and 401k administrator. Maintained personnel payroll and 401K plan for 70+ employees with strict confidentiality and accuracy. Served as a financial resource person to fulfill accounting requirements to appropriate personnel. Successfully obtained a NJ State Grant for training, resulting in employee education programs. Worked with OFCCP (Office of Federal Contract Compliance Programs) affirmative action plan.

Updated employee enrollment change information. Encoded changes in information. Ensured accuracy and completeness in accordance with the requirements. Responded to queries related for all charter plans from employees. Established relationships between plan administrators. Maintained a superior quality rating of 94% in file, exceeding the 90% departmental goal. Managed the Leave of Absence process, including Worker’s Compensation, Family Medical Leave Act, and Personal Leaves for the entire company. Processed payroll for all employees on a leave of absence. Organized and distributed Open Enrollment communications. Collaborated with the HR Technology Team to create and update vendor eligibility files.Implemented self service benefit enrollment with the HR Technology Team.

Payroll Specialist and Benefits Administrator, Promoted from Payroll and Benefits Specialist to current position after 2 years. Managed multi-state semi-monthly payrolls for four companies using Paycheck. Coordinated with CFO to implement the transition from one company to a combination of four non-profit and for-profit entities, each with its own payroll and benefits plan. Administered all benefits (Health, Dental, Life, 401(k), 125 Plan, COBRA, FSA, Disability and Unemployment) to ensure consistency and audit-readiness. Liaison between employees and insurance companies to resolve issues. Collaborated with Executive Management to negotiate a new benefits package which resulted in a 5% savings and a 90% employee satisfaction rate.

Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California. Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner. Educated members about various benefit plans available to them and guided them through our online open enrollment process. Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates. Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA. Involved in quarterly testing of SAP updates, Liaison between benefits and IT to identify programming defects and communicate defects. Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP. Assisted LOA team with STD cases Budget responsibility of $2.5 million/mo. Responsible for processing qualified medical support orders.


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