Published at Sunday, August 11th, 2019 - 02:22:47 AM. Resume. By Nathaly Robin.
Managed all aspects of group benefit programs to include medical, dental, vision, life, 401k, Cobra, FMLA, LOA and payroll processing covering four states and 800+ employees. Handled Annual and Special Enrollment periods to include additions, terminations and changes. In charge of invoice reconciliation, vendor and broker relationships. Worked closely with broker to ensure compliance with Health Care Reform mandates. Worked with Employment Risk Services regarding work related injuries and processes. In charge of recruitment and retention for all franchises. Handled interview process, drug screening, new hire orientation, background and credit checks.
Oversaw the outsourced relationship for managed disability and Family Medical Leave operations coordinating workflow with vendors, and collaborating with HR Business Partners nationwide. Managed escalated disability issues and appeals for union and non-union employees ensuring timely and compliant resolutions. Conducted analysis of data in health and welfare vendor’s system to ensure accuracy, conducts data comparisons between internal and external systems. Investigated, researched and responded to inquiries from participants on pension benefits, eligibility for pension survivor benefits and retiree medical and life insurance. Coordinated internal and external audit activity for pension plan. Partnered with third party vendor to validate and confirm final data for pension calculations. Established and executed the process to identify, notify and transition disabled employees to Medicare.
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