Published at Sunday, August 11th, 2019 - 02:44:59 AM. Resume. By Nathaly Robin.
Coordinated leaves of absence and workers compensation. Worked closely with UNUM and CHUB group insurance to assist in determining the approval for team members. Managed salary approval process. Communicated and interpreted policies and procedures to determine the employees needs such as workers compensation and short term disability. Coordinated and monitored each pay period ensuring the employees were paid correctly. Pay issues were resolved by the next pay period crating less stress for the employee while they were home sick. Communicated to mangers FMLA procedures, and submitted hours to payroll for employees returning to work in a timely manner. Advised managers of temporary staffing opportunities, resulting in a more efficient work flow and less stress for the manager. Communicated other avenues that are available to employees to help with issue at home or at work which helped the employee balance their home and work life.
Administer employee health benefits to employees over the phone for online enrollment through call center methods. Process benefit enrollments during open enrollment and throughout the year (life event changes). Verify coverage and maintain eligibility files ensuring proper notification is made between employer/employee and benefit plan vendors (interface). Complete carrier bill preparation and reconciliation; handle billing and remittance questions, investigation, and resolution. Enroll employees into pres elected Medical, Dental, and Vision Insurance, FSA, 401K, Life, Prescriptions, STD/LTD for over 200 companies, through the Cloud portal while utilizing HRP web system for carrier feeds to be transmitted to vendors for processing. Review and prepare benefits adjustments of premiums to transmit to payroll for accurate deductions. Perform benefits audits, monthly to ensure proper elections and deductions are set in place within system.
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