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By Bernadette Morin. Resume. Published at Friday, September 13th, 2019 - 03:04:38 AM.

Senior Benefits Administrator, Educated colleagues during New Employee Orientation on Health and Welfare benefits. Administered and communicated colleague benefits which include major Medical, Dental, Vision, STD/LTD and 401K. Participated in implementation of company wide initiative which focused on colleague health self-improvement (Anticipated Annual Colleague enrollment was 30%; Actual enrollment: 70%). Provided benefit training/assistance to 25 field HR Directors and Program Directors. Analyzed benefit data and identified trends pertaining to colleague inquiries and/or concerns. Collected, logged and resolved data issues to increase efficiency and offer training opportunities. Participated with integrations of multiple benefit programs following mergers and acquisitions.

Administered all group health plan coverage in a corporate North American service center environment. Processed all new employee enrollments and mid-year changes. Addressed any benefits-related employee issues and questions, both through direct phone calls and service center tickets as a Tier 2 resource. Processed monthly life insurance invoicing and internal re invoicing for benefit plans. Participated in the implementation of a new benefits implementation system, providing raw data necessary for system development and auditing throughout the implementation process.

Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California. Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner. Educated members about various benefit plans available to them and guided them through our online open enrollment process. Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates. Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA. Involved in quarterly testing of SAP updates, Liaison between benefits and IT to identify programming defects and communicate defects. Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP. Assisted LOA team with STD cases Budget responsibility of $2.5 million/mo. Responsible for processing qualified medical support orders.

Assisted employees in resolving escalated or complex Health & Welfare claims or issues. Resolved benefit eligibility and enrollment issues. Identified weaknesses in current benefit delivery system and recommend cost-effective improvements. Responsible for payment for health and welfare invoices. Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley. Monitored plan usage and recommend cost-effective changes as needed.

generalist, Managed and coordinated corporate benefit plans, reviewed new enrolls and resolved claims. Supervised the Human Resources Clerk and managed insurance inventory for over 50 offices. Coordinated open enrollment and instituted a new benefit plan based on a survey. Interpreted company policies and procedures and resolved employee issues. Responsible for the administration of Health, Life, Disability, Flexible Spending Accounts and Cobra programs for temporary, staff, and PEO clients. Reconciles the weekly benefits deduction register for invoicing clients. Coordinates with payroll to maintain electronic enrollment for temporary employees. Manages the COBRA process to ensure that documents are provided, premiums collected and accurately posted to Lotus system. Runs ACA census and data reports for clients to determine benefits eligibility. Provides administrative support during the annual open enrollment process.

Systems Specialist, Directed benefits conversion projects for 14 new acquisitions. Handled asset mergers, totaling $16M for 1900 new participants. Identified and corrected implementation errors by vendor specialists. Integrated new acquisition Personnel into Benefits procedures. Coordinated outsourcing project of $30M in-house pension funds to Mass Mutual. Coordinated projects to implement Investment Committee decisions. Participated in RFP process for pension provider. Benefits Administrator, Administered the comprehensive billing and processing of web transactions of various employee benefit plans such as health, life, and disability insurance plans and 401k. Prepared and assisted with coordination of trade show booth for HR department including design and logistics. Researched companies for marketing products to further market HR services. Prepared and audits monthly plan billings, which include calculation, input, posting and invoicing. Maintained vendor relationships to report billing/enrollment discrepancies.


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