By Cateline Cordier. Resume. Published at Sunday, August 18th, 2019 - 04:55:02 AM.
Corporate liaison for insurance brokers and vendors. Point of contact for employees regarding all benefits matters. Plan, direct and implement benefit activities and related processes including open enrollment, FSA, medical, dental, vision and life insurance plans. Conduct benefits orientation for newly hired employees. Coordinate all benefits deductions with payroll. Oversees the preparation of reports and benefit statements according to State and Federal compliance requirements; gathers data and prepares annual benefit statements, IRS and other reports for employees, administrative and regulatory requirements. Administer COBRA plan and the 403B retirement plan for 1200 participants.
Assisted in the implementation of global offshore team and new defined benefit clients. Processed and reviewed retirement calculation paperwork in addition to providing training for customer service representatives and case management. Performed trustee processing of new retiree payments, change of address and death processing. Prepared confirmation letters, reissue pension checks, and input Medicare cases. Researched retiree pension files and provide verification of pension for retirees. Revised pension information as needed and reconciles annual pension payments. Create documentation for the global offshore team to follow and complete daily processes.
Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California. Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner. Educated members about various benefit plans available to them and guided them through our online open enrollment process. Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates. Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA. Involved in quarterly testing of SAP updates, Liaison between benefits and IT to identify programming defects and communicate defects. Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP. Assisted LOA team with STD cases Budget responsibility of $2.5 million/mo. Responsible for processing qualified medical support orders.
Coordinated leaves of absence and workers compensation. Worked closely with UNUM and CHUB group insurance to assist in determining the approval for team members. Managed salary approval process. Communicated and interpreted policies and procedures to determine the employees needs such as workers compensation and short term disability. Coordinated and monitored each pay period ensuring the employees were paid correctly. Pay issues were resolved by the next pay period crating less stress for the employee while they were home sick. Communicated to mangers FMLA procedures, and submitted hours to payroll for employees returning to work in a timely manner. Advised managers of temporary staffing opportunities, resulting in a more efficient work flow and less stress for the manager. Communicated other avenues that are available to employees to help with issue at home or at work which helped the employee balance their home and work life.
generalist, Managed and coordinated corporate benefit plans, reviewed new enrolls and resolved claims. Supervised the Human Resources Clerk and managed insurance inventory for over 50 offices. Coordinated open enrollment and instituted a new benefit plan based on a survey. Interpreted company policies and procedures and resolved employee issues. Responsible for the administration of Health, Life, Disability, Flexible Spending Accounts and Cobra programs for temporary, staff, and PEO clients. Reconciles the weekly benefits deduction register for invoicing clients. Coordinates with payroll to maintain electronic enrollment for temporary employees. Manages the COBRA process to ensure that documents are provided, premiums collected and accurately posted to Lotus system. Runs ACA census and data reports for clients to determine benefits eligibility. Provides administrative support during the annual open enrollment process.
Senior Benefits Administrator, Educated colleagues during New Employee Orientation on Health and Welfare benefits. Administered and communicated colleague benefits which include major Medical, Dental, Vision, STD/LTD and 401K. Participated in implementation of company wide initiative which focused on colleague health self-improvement (Anticipated Annual Colleague enrollment was 30%; Actual enrollment: 70%). Provided benefit training/assistance to 25 field HR Directors and Program Directors. Analyzed benefit data and identified trends pertaining to colleague inquiries and/or concerns. Collected, logged and resolved data issues to increase efficiency and offer training opportunities. Participated with integrations of multiple benefit programs following mergers and acquisitions.
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