Published at Friday, September 06th, 2019 - 20:29:27 PM. Resume. By Cateline Cordier.
Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California. Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner. Educated members about various benefit plans available to them and guided them through our online open enrollment process. Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates. Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA. Involved in quarterly testing of SAP updates, Liaison between benefits and IT to identify programming defects and communicate defects. Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP. Assisted LOA team with STD cases Budget responsibility of $2.5 million/mo. Responsible for processing qualified medical support orders.
Health and Benefits Administrator, Provided leadership for the Credit unions wellness initiatives particularly the administration of benefit programs. Facilitated FMLA, Workers Compensation and Disability Leave Programs. Resolved employee issues and questions regarding benefits in a timely and accurate manner. Introduced all benefit plans to new employees during benefit orientation. Managed all insurance vendor and broker relationships. HR Generalist/benefits Administrator, Processed 30 employees actively on a leave per month. Established and implemented a company leave policy for employees not eligible for FMLA. Researched maternity/paternity paid leave options and proposed to senior leadership. Improved awareness of 403b retirement plan offerings increasing participation by 30%. Increased new hire benefit enrollment to 95%.
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