By Susanne Dubois. Resume. Published at Tuesday, August 13th, 2019 - 04:59:45 AM.
Systems Specialist, Directed benefits conversion projects for 14 new acquisitions. Handled asset mergers, totaling $16M for 1900 new participants. Identified and corrected implementation errors by vendor specialists. Integrated new acquisition Personnel into Benefits procedures. Coordinated outsourcing project of $30M in-house pension funds to Mass Mutual. Coordinated projects to implement Investment Committee decisions. Participated in RFP process for pension provider. Benefits Administrator, Administered the comprehensive billing and processing of web transactions of various employee benefit plans such as health, life, and disability insurance plans and 401k. Prepared and assisted with coordination of trade show booth for HR department including design and logistics. Researched companies for marketing products to further market HR services. Prepared and audits monthly plan billings, which include calculation, input, posting and invoicing. Maintained vendor relationships to report billing/enrollment discrepancies.
Benefits Administrator (contractor), Prepared and maintained new hire binders/folders and other employee benefit communications, including the benefits newsletters and the HR SharePoint sites. Assisted employees with benefits enrollment forms; ensured all required information was supplied and forms are complete. Assisted with the annual benefits open enrollment process. Completed data entry of new hires, terms and benefits information in HRIS system on a daily/weekly basis. Created and maintain I-9 files, employee files and benefits files. Prepared termination letters and terminated employees from appropriate benefits. Monitored COBRA reporting, adjusting enrollment records as needed. Monitor and track completion of the Code of Ethics, Employee Handbook and Anti-Harassment Policy. Managed and processed tuition reimbursement requests. Compiled data and materials for the annual 401(k) audits.
Coordinated leaves of absence and workers compensation. Worked closely with UNUM and CHUB group insurance to assist in determining the approval for team members. Managed salary approval process. Communicated and interpreted policies and procedures to determine the employees needs such as workers compensation and short term disability. Coordinated and monitored each pay period ensuring the employees were paid correctly. Pay issues were resolved by the next pay period crating less stress for the employee while they were home sick. Communicated to mangers FMLA procedures, and submitted hours to payroll for employees returning to work in a timely manner. Advised managers of temporary staffing opportunities, resulting in a more efficient work flow and less stress for the manager. Communicated other avenues that are available to employees to help with issue at home or at work which helped the employee balance their home and work life.
Coordinated medical, dental, and life insurance company invoicing; acted as liaison between employees and associated vendors. Processed new employment and terminations while administering COBRA, worker’s compensation claims, and first aid billing. Assisted with research and implementation of insurance carrier change. Administer eligibility of health and welfare benefits for United Airlines and Century Link. Researched and created tools to provide fellow colleges quick reference materials to assist their customers and clients. Played key role in the implementation of merging United Airlines and Continental Airlines Benefits (2012). Assist participants with their Pension and 401 (k).
Assisted employees in resolving escalated or complex Health & Welfare claims or issues. Resolved benefit eligibility and enrollment issues. Identified weaknesses in current benefit delivery system and recommend cost-effective improvements. Responsible for payment for health and welfare invoices. Conducted audit of health and welfare enrollment to comply with Sarbanes-Oxley. Monitored plan usage and recommend cost-effective changes as needed.
HR Payroll Benefits Administrator, Performed payroll processing and corrections for 300+ employees. Administrated distribution of benefits, such as medical insurance, 401k, and employee stock purchase program. Processed documents and represented the company at unemployment hearings and worker’s compensation claims. Responsible for new hire orientation sessions, Prepared numerous weekly reports on Excel. Conducted interviews with potential employees as needed. Attended Job Fairs and assisted recruiter. Improved payroll accuracy from 10% errors to less than 1%.
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