By Yolonda Klein. Resume. Published at Tuesday, August 13th, 2019 - 06:11:01 AM.
Plan administrator for 401(k) plans, pension plans, and health and welfare benefits. Processed estimates and commencements of pension plans. Processed withdrawals, loans, and distributions for 401(k) plans. Followed up on any outstanding issues to ensure they were resolved. Applied and communicated conceptual elements of health benefits, defined benefits and defined contributions to participants. Benefits Administrator, Responded to; inquiries from employees, retirees, carriers, physicians, and attorneys for benefits coverage, eligibility, claim procedures, as well as fund regulations and specifics. Maintained, annual enrollment and demographic information for members and their dependents. Consulted with, retirees in person or by phone to review the process of continuing benefits after retirement. Assisted employees with filing health, dental, and prescription claims for reimbursement. Processed New Hire packages and QMSO cases. Conducted follow up on Subrogation cases. Acted as office receptionist, greeting vendors, member, and clients; handled deliveries.
Administered and explained benefits to more than 1,100 employees; served as liaison between employees and insurance carriers to resolve issues or concerns regarding plan administration. Directly involved in the selection process of insurance plans to keep competitive and offer the best plans to employees. Responsible for EAP, FML and COBRA administration. Processed and maintained billing invoices for all benefits, including medical, dental, life, EAP, STD, LTD and all optional plans. Processed life and disability insurance claims; communicated with insurance company and beneficiaries. Responsible for employee medical files with regard to FML, Disability and Life Insurance. Administered Profit Sharing and Pension plans; distributed annual statements for both. Coordinated benefits orientation for new employees, and processed all enrollments, changes and terminations. Assisted with employee recognition programs.
Responsible for Benefits Administration for over 300 employees within four U.S. locations. Interacts with and advises employees on a range of individual benefits to include 401(k), health/dental insurance, COBRA eligibility, flexible spending accounts, FMLA and other associated benefits. Coordinates implementation of annual open enrollment programs for employees and assists with benefit negotiations with all vendors. Reviews and processes individual benefits applications and related documentation. Implemented Wellness Program within the firm which became the first law firm in RI to participate in the Governor’s Wellness Program, winning numerous awards. Introduced Employee Assistance Program and College Bound Fund Program. Processes and submits Affirmative Action Plan and EEO Report.
Researched and provide answers to intermediate questions from client base to mitigate risk and eliminate errors. Researched and resolved benefit issues while maintaining a teamwork environment. Worked with other departments to develop administrative and business procedures to incorporate changes and requirements to benefits, also communicated changes to all employees, excellent customer service skills. Maintained all benefit and employee data in multiple corporate databases for over 3,500 benefited employees. Managed all aspects of leave of absence, FMLA and CFRA.
Human Resources Assistant/benefits Administrator-temporary, Benefits Administrator for 215 employees. Paid and reconciled all HR related bills in a timely manner. Completed Worker’s Compensation, Unemployment, Corrective Action and Termination paperwork. Worked with HR Manager on day-to-day employee relations issues and company policy. Led new hire orientation and company Safety Training courses; maintained training progress. Attended weekly Supervisor meetings to enhance my involvement. Monthly billing and reconciliation of employee contributions and company payments. Development of policies and procedures for the administration of benefit plans, to include monthly billing and reconciliation for finance. Create monthly reports summarizing Voluntary benefit activity. Perform research and analysis for monthly benefit’s audit reports utilizing Excel graphs and charts for department use. Administration of 15,000+ employees; Voluntary benefit plans, enrollment and eligibility. Maintain employee enrollment information in Lawson Application database and AON. Prepare and send correspondence regarding employee eligibility.
Processed benefit enrollment forms and maintained databases for all members and dependents of more than 20 school districts in Southern California. Cultivated relationships with benefit administrators from each school district to ensure all needs were met and all issues resolved in a timely manner. Educated members about various benefit plans available to them and guided them through our online open enrollment process. Responsible for vendor premium payments, administering Puerto Rico and Hawaii benefits plans, maintaining data integrity of SAP interface transmissions to vendor, providing customer service to associates. Oversaw administration of benefits plans in Puerto Rico and Hawaii including premium payments, open enrollment materials, website creation and COBRA. Involved in quarterly testing of SAP updates, Liaison between benefits and IT to identify programming defects and communicate defects. Back up to Benefits Admin 3 in the following areas: 401(k) funding and customer service, Canada benefits plans/leaves of absence/RRSP. Assisted LOA team with STD cases Budget responsibility of $2.5 million/mo. Responsible for processing qualified medical support orders.
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